Carry on browsing if you’re happy with this, or find out how to manage cookies. We accept credit card, bank transfers and cheques as methods of payment. Once you choose your country, the currency will be changed accordingly. We can produce a quote or pro-forma invoice for you before you place an order. Please follow the steps in order – if you hover over the i icon, you can get help with the current step. Customers from outside of the EU:
Back to top Distribution Which countries do you ship to directly? Credit card payments can be processed online and offline. Items must be returned in the same or equivalent packaging i. It is likely that the ice pack may be thawed or even at room temperature when you receive it; please be assured that this does not impact the performance of your product. Once you choose your country, the currency will be changed accordingly. We ship to all countries directly.
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Credit card payments can be processed online and offline. However, if the product does not perform as described on the datasheet, we will provide a replacement or refund.
Trial sizes are listed on each relevant product page.
The products must have been kept in the storage condition as stated on the datasheet and not have been opened, broken or otherwise finema. If you have already registered with us, please use your email and password. Do you offer trial sizes? Back to top How do I place an order offline? Teoe you charge tax on my order? There will be no cost to the customer if cancellation is less than 24 hours after order confirmation.
Back to top How can I pay by credit card for an order that is already placed? Back to top Checkout Once registered and logged in, you’ll be taken to the Single Page Checkout, where you can enter the order information. Back to top Calculating shipping charges and selecting your currency For exact shipping charges, you will need to select the country you want the products to be shipped to to do this, click reppnse drop-down menu in the upper right hand corner.
Can you change the currency on my invoice? How can I pay by credit card for an order that is already placed?
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Once registered and logged in, you’ll be taken to the Single Page Checkout, where you can enter the order information. After the product is dispatched, the customer cannot cancel the order but they may return the product.
Searching for a product You can search through our product catalogue by using the search bar near the top deponse every page on the site. Look for the “Pay Now” link next to one of your orders and pay through SagePay Once logged into your account, you will be on the My Account page.
Once you choose your country, the currency will be changed accordingly. Carry on browsing if you’re happy with this, or find out how to manage cookies.
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However, if you have not received the invoice, please email eeponse at info biorbyt. To change your country or currency, see below. It is preferable if you could provide us with your tax number as it will facilitate the customs clearance process.
Please see below for the guidance on returning products. Do you have distributors in my country? Back to top Distribution Which countries do you ship to directly? All orders should be paid within net 30 days from date of invoice unless different credit terms have been agreed with your institution.
How will I know if my order has been received or dispatched by you? Credit card payment is not mandatory. For products which are not currently in stock, an estimate will be shown based on the typical lead time please note that in some rare cases, the lead time may be longer than stated.
However if you prefer to buy from our local distributors, please see our distributor page for further information.
Shipping and Delivery Which delivery company do you use? Product catalogue numbers which you can obtain from our websitesize and quantity Your email address or fax number order confirmation and any correspondence will be sent to one of them Your name and telephone number the delivery company requires a telephone number for the delivery, in case of any issues Shipping address and billing address Your VAT number tax code and your VAT Exemption Certificate if zero rate Icomaniw applies to your purchase EU countries only Purchase Order PO number or credit card information Back to top Do you charge tax on my order?